Customer Service

TIAS provides an extensive support service for Australian and New Zealand travel agents via phone, fax, email and web enquiries.

With toll-free numbers and operational hours between 9am and 5pm (AEST), TIAS’ dedicated support staff aim to respond to all questions that agents may have.

The TIAS Support Centre is available on: 1300 300 527 (AU) or 0800 442 210 (NZ) and email: info@tias.com.au

The TIAS Downloads link on the left accesses a number of resources that aim to help make our systems easier to use. Product FAQs attempts to answer a number of frequently asked questions you may have about TIAS products.

TIAS’ privacy policy can be viewed via the downloads page.